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Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).  Worn item or items damaged in use may not be returned.  Items to be returned must be mailed with original packaging.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the United States. Note that there are restrictions on some products, and some products cannot be shipped to certain destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

 

Designs can made in 14K, 18K or platinum. Prices are subject to change based on current market conditions. Please contact Laney's for current prices.
We reserve the right to change prices and availability without any notice. All photographic, clerical and typographic errors are subject to correction.
Sales are limited to U.S. residents only. Many items are limited to instore purchase only. This may apply to any item that requires modification, finger sizing or the setting of gemstones.
Many items listed require modification or adjustment. We specialize in these services. Jewelry modification or new custom designs may take in excess on 1 month to produce depending on the degree of modification. If you should place an order we will notify you on the projected delivery date. If you should have any questions please contact us.